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Assist a family member register for assistance

How do I help a family member with their FEMA registration?

You may assist a family member applying for assistance by visiting or calling our FEMA Helpline number at 1-800-621-3362. If you have a speech disability or hearing loss and use a TTY, call 1-800-427-5593 directly; if you use 711 or Video Relay Service (VRS), call 1-800-621-3362.

If a family member has already registered with FEMA, we are unable to discuss or provide information regarding an applicant's case with anyone other than the named applicant due to FEMA's requirement to comply with the Privacy Act unless the applicant has submitted written consent.

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Last Updated: 
Mon, 05/05/2014 - 19:03