FEMA representatives cannot create online accounts for applicants; this would be a violation of the Privacy Act. If you require technical assistance accessing your online account, please call the FEMA Technical Helpdesk at 1-800-745-0243; they are available 24 hours a day seven days a week.
FEMA applicants with e-mail can create an Access Account through the Internet:
Applicants should receive their PIN number via e-mail to the e-mail address provided at the time of the request. Applicants should receive their PIN numbers within 24 hours of the request for a PIN.
Once you have created your Account Access, you will be able to log-on and view the status of your request for disaster assistance.